If you are not happy with Summit Plus, you can ask for a full refund within 14 days of any monthly payment. After 14 days, that month's payment is not refundable, but you can cancel anytime to stop the next payment. When a payment is refunded, the membership for that period ends.
Payments are handled by our reseller Paddle.com, the Merchant of Record for all orders. To request a refund, use the link in your Paddle receipt email, or email contactus@unladph.org with the email address you used to pay. Refunds go back to your original payment method, usually within 5 to 10 business days depending on your bank.
Coins and help items are earned in the game and cannot be bought at this time. They have no cash value and are not refundable.
This policy does not limit any refund rights you have under the consumer laws where you live.